Customer Service Representative - Entry Level
Are you a people-person with a passion for helping others? Join our team as an Entry-Level Customer Service Representative and take the first step toward a rewarding career in customer care, support, and client relations. This is an excellent opportunity to gain hands-on experience, build transferable skills, and grow in a fast-paced, team-oriented environment.
Whether you're looking to break into the workforce or pivot into a new role, we offer paid training, advancement opportunities, and a workplace culture that supports your success.
Key Responsibilities:
Deliver exceptional customer service through direct interaction (in person or over the phone)
Handle customer inquiries, resolve concerns, and provide accurate information about products and services
Update and maintain customer account records with accuracy and attention to detail
Collaborate with team members to ensure a smooth and positive customer experience
Collect and communicate customer feedback to improve service processes
Participate in ongoing training sessions to stay current on services, promotions, and customer service best practices
Qualifications:
High school diploma or equivalent required; college coursework or degree is a plus
Excellent verbal and written communication skills
Strong problem-solving abilities and a high level of attention to detail
A positive, customer-first attitude with a willingness to learn
Team-oriented mindset and ability to work in a collaborative environment
Previous experience in retail, customer service, or call center environments is helpful but not required
What We Offer:
Comprehensive paid training and professional development
Full-time schedule with reliable weekly pay
Performance bonuses and incentives for top achievers
Supportive team culture that values your growth and contributions
Opportunities for career advancement in customer service, sales, or account management
Travel opportunities and networking events for high-performing team members