We’re looking for an enthusiastic and driven Entry-Level Customer Service Representative to join our fast-growing event marketing team. This is a fantastic opportunity for someone looking to launch a career in event coordination, customer experience, and brand promotions—no prior experience required!

As part of a high-energy team, you’ll support marketing campaigns and interact directly with attendees at live events to ensure a smooth and memorable experience. With paid training, a supportive team culture, and room for advancement, this role offers a great entry point into the exciting world of event-based customer engagement.

Key Responsibilities:

• Deliver exceptional customer service at live events by answering questions, resolving concerns, and providing accurate information about marketing campaigns

• Act as a brand ambassador, representing clients with professionalism and enthusiasm

• Assist with event setup, logistics, and customer registration, ensuring everything runs smoothly on-site

• Support the marketing team in promoting upcoming events and engaging prospective attendees

• Maintain organized customer records and collect feedback to improve service quality

• Communicate with customers via multiple channels (in-person, phone, email, or chat) with a friendly and solution-focused approach

• Collaborate with the event marketing team to meet campaign goals and enhance the attendee experience

Qualifications:

• High school diploma or equivalent required (college degree a plus, but not required)

• Excellent verbal and written communication skills

• Friendly, outgoing personality with a customer-first mindset

• Ability to multitask and thrive in a fast-paced, event-driven environment

• Strong organizational skills and attention to detail

• Prior experience in customer service, retail, hospitality, or event coordination is a plus

• Flexible schedule and willingness to work evenings and weekends as needed for events

• Team player with a proactive, can-do attitude and eagerness to learn

What We Offer:

• Paid, hands-on training in event marketing, customer engagement, and service strategy

• Competitive compensation with performance-based bonuses

• Opportunities for career advancement into leadership or event management roles

• A dynamic, team-oriented work culture with strong support from management

• Access to exciting events and direct experience working with reputable brands

• Network-building and growth opportunities in the marketing and promotions industry